This business isn't real. Kettle Creek Plumbing is a made-up company for testing Zakk of All Trades' AI receptionist. The phone number below doesn't ring. Call the demo line at (419) 451-9998 and say "Kettle Creek Plumbing." See what to ask
Kettle Creek Plumbing & DrainToledo, Ohio · since 2009 (419) 555-0147

Toledo plumbing and drain service, priced before we start.

Kettle Creek Plumbing & Drain is a family-owned residential and light commercial plumber serving Toledo and the surrounding suburbs. You get the price before any work begins, and a licensed plumber shows up, never a salesman.

Call (419) 555-0147

Prices

Flat prices for common jobs. Labor and standard parts are included unless it says otherwise. Bigger jobs get a free written estimate before any work starts.

JobPrice
Service call and diagnosisCredited toward the repair if you go ahead$89
Clogged sink, tub or shower drain$149
Clogged toilet$129
Main sewer line clearing$279
Sewer camera inspection$99 when added to a main line clearing$199
Hydro-jettingfrom $450
Water heater flush$119
Water heater replacement, 40 or 50 gallon gas tankInstalled, permit and haul-away of the old tank includedfrom $1,650
Tankless water heaterFree in-home estimate
Toilet installationLabor only. Bring your own toilet or we supply one at cost$245
Faucet replacementLabor only$175
Garbage disposal installationLabor only$189
Sump pump replacementfrom $495
Frozen pipe thawing$189
After-hours feeAdded to any job weekdays after 6 PM, Saturdays after 2 PM, Sundays and holidays+$95

Office hours

Monday to Friday7:00 AM – 6:00 PM
Saturday8:00 AM – 2:00 PM
SundayClosed (emergency line only)

The emergency line is answered 24 hours a day, 7 days a week, holidays included. After-hours visits carry the $95 after-hours fee.

Holidays

The office is closed on New Year's Day, Memorial Day, the Fourth of July, Labor Day, Thanksgiving and Christmas Day. The emergency line stays open.

Scheduling

  • Call before noon for same-day service, Monday through Saturday.
  • We give a two-hour arrival window.
  • Your plumber texts you when they're on the way.
  • Someone 18 or older needs to be home for the visit.

Where we work

No travel fee in:

  • Toledo
  • Sylvania
  • Maumee
  • Perrysburg
  • Oregon
  • Holland
  • Rossford
  • Northwood
  • Ottawa Hills
  • Walbridge

A little farther out

A $35 travel fee applies in Waterville, Whitehouse, Swanton and Bowling Green.

We're licensed in Ohio only, so we can't take jobs in Michigan, including Monroe and Temperance.

What we don't do

  • Furnaces, air conditioning or any heating and cooling work
  • Septic tank pumping
  • Well pumps
  • Lawn sprinkler systems

We're happy to point you to someone who does.

Paying

Payment is due when the job is done. We take cash, checks, Visa, Mastercard, American Express, Discover and Apple Pay.

Financing is available on jobs over $1,000: 12 months with no interest, with approved credit.

Discounts

Seniors 65 and over and military veterans get 10% off labor. Discounts can't be combined.

Warranty

One year on labor for every repair. Five years on labor for water heaters we install. Parts carry the manufacturer's warranty.

Questions people ask

If yours isn't here, call the office.

Do you charge just to come out?

Yes, the service call is $89. If you go ahead with the repair, that $89 comes off the bill.

Do you give free estimates?

Yes, for replacements and bigger projects like water heaters, tankless units and remodels. Small repairs use the flat prices above.

Can you come tonight?

For emergencies, yes. The emergency line is answered 24/7 and the after-hours fee is $95 on top of the job.

What counts as an emergency?

Burst or leaking pipes you can't shut off, a sewer backup into the house, no water at all, or a leaking water heater.

Are you licensed and insured?

Yes. Every plumber on our crew is licensed in Ohio, and we carry full liability insurance and workers' comp.

Do you work for landlords and property managers?

Yes. We can bill the property manager directly. The tenant needs to be home or give written permission for us to enter.

Do you do commercial work?

Light commercial only: restaurants, offices and small retail shops. No new construction.

How long does a water heater replacement take?

Usually three to four hours. Most are done the same day you approve the estimate.

Do I have to be home?

Someone 18 or older needs to be there for the whole visit.

About us

Family-ownedLicensed in OhioInsuredSince 2009

Dana Reyes, a master plumber, started Kettle Creek Plumbing & Drain in 2009 with one van. Today we're a crew of seven, with five licensed plumbers.

We work out of a shop in West Toledo. There's no walk-in counter: we come to you.

Try it on the demo line

Everything the receptionist knows about Kettle Creek comes from reading this page during your call. Nothing in this dark section is read: it's just for you.

  1. Call (419) 451-9998.
  2. When it asks who it's answering for, say "Kettle Creek Plumbing in Toledo."
  3. It says "one sec, let me pull you up" while it reads this page, then confirms it found you.
  4. Once it says it's your receptionist, call in like a customer. Ask anything below, then compare its answer with the page.
AskIt should say
"Are you open Saturday?"Yes, 8 AM to 2 PM. Hours
"My water heater's leaking and it's 9 at night. Can someone come?"Yes, the emergency line is 24/7, with a $95 after-hours fee. It should take your name, number and address. FAQ
"What do you charge just to come out?"$89, and it comes off the bill if you go ahead. Prices
"How much to unclog a kitchen sink?"$149. Prices
"How much for a new water heater?"From $1,650 for a 40 or 50 gallon gas tank, installed. Prices
"Do you come out to Bowling Green?"Yes, with a $35 travel fee. Service area
"What about Monroe, Michigan?"No, they're licensed in Ohio only. Service area
"Can you look at my furnace?"No, no heating or cooling work. What we don't do
"Do you take Apple Pay?"Yes. Paying
"Is there a senior discount?"10% off labor for 65 and over, and for veterans. Discounts
"I'm a tenant. Can you bill my landlord?"Yes, they can bill the property manager directly. FAQ
"How much to install a water softener?"It shouldn't make up a price. It should say someone will confirm and take your details.
"Can I get a plumber at exactly 3 o'clock?"It shouldn't promise an exact time. Arrivals come in a two-hour window.

Then step out of the role-play and ask "How much would this cost for my business?" It drops the act and explains Zakk's real product and pricing.